Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Wavewatching will process refunds for services provided through the website wavewatching.info. This policy is designed to ensure transparency and fairness for our users while providing maximum legal protection for Wavewatching.

Scope and Applicability

This policy applies to all users of the services offered by wavewatching.info. By using our services, you agree to comply with this Refund Policy. This policy is governed by the laws of the United States and may be subject to specific state regulations.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by wavewatching.info.
  • “Services”: The software as a service (SaaS) offerings provided by wavewatching.info.
  • “Refund”: A reimbursement of fees paid by the User for the Services.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the Services are found to be defective or not as described, provided the User notifies Wavewatching within 14 days of the issue.
  • Refund requests must be submitted in writing via email to [email protected].

2. Non-Refundable Fees

The following fees are non-refundable:

  • Any fees paid after the initial 30-day period.
  • Fees for additional services or features that were not part of the original purchase.
  • Any fees associated with third-party services or integrations.

3. Refund Process

To initiate a refund, Users must:

  1. Submit a written request to [email protected] detailing the reason for the refund.
  2. Provide any necessary documentation to support the refund request.
  3. Allow up to 14 business days for processing the refund once approved.

User Rights and Obligations

Users have the right to request a refund as outlined in this policy. Users are obligated to:

  • Provide accurate information when submitting refund requests.
  • Comply with the timelines specified in this policy.
  • Understand that repeated refund requests may result in the suspension of their account.

Limitations and Disclaimers

Wavewatching reserves the right to refuse any refund request that does not comply with the terms outlined in this policy. Additionally, Wavewatching shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Services, including but not limited to loss of profits or data.

Data Protection/Security

Wavewatching is committed to protecting the privacy and security of User data. All refund requests and related communications will be handled in accordance with our Privacy Policy, which can be found on our website.

Changes to Policy

Wavewatching reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on wavewatching.info. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Wavewatching
Phone: +18487501001
Email: [email protected]
Address: 547 West 133rd Street, New York

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Wavewatching is registered, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the competent courts of that jurisdiction.